Privacy Policy for SodacityWebDesign – Sodacity CRM

At SodacityWebDesign, we prioritize the privacy of every individual visiting www.client.sodacitywebdesign.com (“Website”). This Privacy Policy is our commitment to transparency, detailing how Sodacity CRM collects, uses, and discloses information gathered from website visitors and customers. By continuing to use our support services, you agree to our privacy policy.

SCOPE OF POLICY

This Privacy Policy applies to the collection, use, and disclosure of information from the following individuals:

1. Customers:

   • Individuals registering, personally or on behalf of an entity, for Sodacity CRM support services.

2. Event/Marketing Participants:

   • Individuals providing information when subscribing to marketing material or participating in surveys.

3. Website Visitors:

   • Individuals visiting Sodacity CRM’s Website and choosing to provide contact information.

INFORMATION WE COLLECT

Customers:

• Account information including name, purchase key, email address, and username.

Event/Marketing Participants:

• Name, email address, physical address, and phone number provided voluntarily during events, surveys, or marketing material subscriptions.

Website Visitors:

• Optional information such as name, email address, physical address, and phone number. Additionally, aggregated data like web server logs, IP addresses, and browser type may be collected.

COOKIES AND TRACKING TECHNOLOGIES

Sodacity CRM employs cookies and tracking technologies, including Google Analytics, to gather demographic information, identify visits, and personalize user experiences. This may include IP addresses, browser types, and other data stored in log files. You can control cookie usage, but modifications may impact website functionality.

HOW WE USE YOUR INFORMATION

Sodacity CRM utilizes collected information for various purposes, including responding to support requests, providing information on support replies, contacting users about agreements or accepted terms, delivering marketing emails, and diagnosing problems.

HOW WE SHARE INFORMATION

Information may be shared with third-party providers assisting in marketing support, content delivery, email, sales leads, and customer support. Additionally, data may be shared for advertising purposes based on cookies and tracking devices.

YOUR CHOICES

Users have the option to subscribe or unsubscribe to specific support topics. Account information can be updated, corrected, or deleted by logging into the Sodacity CRM account or contacting info@sodacitywebdesign.com.

DATA RETENTION AND SECURITY

When data is no longer needed for legitimate business purposes or legal requirements, Sodacity CRM will delete or anonymize it. The company employs technical, physical, and administrative safeguards, including SSL encryption, to protect information. However, 100% security over the internet transmission cannot be guaranteed.

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

For individuals in the EEA, Sodacity CRM processes personal information based on consent, necessity for service performance, or legitimate interests. Data subjects have the right to withdraw consent or object to processing.

DATA SUBJECT RIGHTS

Individuals in the EEA have rights regarding their personal information, including access, erasure, correction, objection, and restriction. Requests can be made by emailing info@sodacitywebdesign.com.

CHILDREN

The Website and services are not directed at children under 13, and usage by such individuals is forbidden.

CHANGES TO PRIVACY POLICY

Sodacity CRM reserves the right to modify this Privacy Policy. Material changes will be accompanied by a notice on the website and an updated Privacy Policy. Users disagreeing with changes may terminate their accounts.

CONTACT US

For questions, concerns, or to exercise statutory rights, contact us at info@sodacitywebdesign.com.